Terms of use and sale

1. Information on this site

Product pages describe our standard build options. Dimensions, weights, colours and packing details are nominal and may vary within normal manufacturing tolerance. Nothing on this site is an offer capable of acceptance — a quotation issued in response to your enquiry is.

2. Quotations

• Quotations are valid for 30 days unless the quotation states otherwise.
• Prices are ex-works unless stated, and exclude freight, insurance, duties and taxes.
• Prices assume the quantity, specification and artwork stated in the enquiry. Changing any of them may change the price.
• Tooling, plate and setup charges are one-off and are quoted separately from unit price.

3. Samples

Sample cost and lead time are quoted per project. Where a stock sample is available it is charged at sample price plus freight; where a custom build is required, the sample is made against the approved specification and artwork. Sample charges are credited against the bulk order when the order meets the quantity stated in the quotation.

4. Orders and payment

• Production starts after we receive the deposit and a written approval of the sample or artwork.
• Standard terms are a deposit on order and the balance before shipment, unless agreed otherwise in writing.
• Bank charges and any intermediary fees are for the buyer's account.
• We will not start production on artwork we have not received written approval for.

5. Lead times and delivery

Lead times are counted in working days from deposit and approval, and exclude Chinese public holidays. Shipping dates are estimates given in good faith; the carrier's schedule and customs clearance are outside our control. Incoterms are stated on the quotation — if none is stated, the order is ex-works.

6. Inspection, tolerance and claims

We inspect against the approved sample and the agreed AQL level before packing, and we keep that reference with the order file. Claims for shortage or visible defect must reach us within 15 days of arrival with photographs and the carton numbers; we will investigate and, where the claim is accepted, replace or credit the affected units. Normal variation in colour reproduction, wood grain, print registration and weight within the stated tolerance is not a defect.

7. Certification and compliance statements

Approval status is stated per model. A model is only described as approved when it appears on the relevant public list at the time of quoting. It is the buyer's responsibility to confirm that the listing covers the exact model, colourway and specification they intend to sell, and to comply with the labelling and safety rules of their own market.

8. Intellectual property

You confirm that any logo, artwork or design you send us is yours to use. We keep your artwork confidential and use it only to produce your order. We do not reproduce a third party's patented or trademarked design on request, and we may ask for evidence of rights before printing a brand mark.

9. Limitation of liability

Our liability for any order is limited to the invoiced value of the goods concerned. We are not liable for loss of profit, loss of market or consequential loss. Nothing in these terms excludes liability that cannot be excluded by law.

10. Governing law

These terms are governed by the laws of the People's Republic of China. The parties will try to resolve any dispute by negotiation first; failing that, the dispute goes to the competent court at our place of business, unless the contract names another forum.

11. Contact

KAYSports Yunqi Technology Co., Ltd., Wuhan, Hubei, China — kay@cyunqi.com.